EXPO Booking AB (herein referred to as “EXPO Booking”, respects your privacy and are committed to protect your personal data. This Privacy Statement outlines your rights to privacy and our commitment to safeguarding your personal data.
Who we are
EXPO Booking is the provider of a cloud-based booking, resource and visitor management system developed especially for complex structures and activities with high resource utilisation.
EXPO Booking as a processor
EXPO Booking provides an online service for bookings, resource and visitor management and we act as a processor for our customers. The purposes and means of the processing activities are determined by our customers, we will therefore act as a processor and may only act according to our customer’s instructions.
PLEASE NOTE that our customers are responsible for their own processing of data.
If you have any questions regarding our customer’s processing of personal data, please contact them directly.
EXPO Booking as a controller
We process personal data for the purpose of:
- Invoicing and payments
- Customer support
Processing for invoicing and payment purposes
EXPO Booking processes the following information regarding you:
- Information related to invoices, such as name, billing address and similar. This information is necessary for us to process due to legal requirements, such as book-keeping/ financial laws that EXPO Booking is subject to. This information is kept for as long as the law requires.
Processing for customer support purposes
When you contact EXPO Booking for support request in any form, we process any data you provide to us to assist you with your request or to refer you to the relevant department at EXPO Booking. We may contact you multiple times in relation to your request. The legal basis for such processing is either the contract between EXPO Booking and you/the company you represent or your consent.
We may also process some of your interactions with us due to our legitimate interest of being able to understand how you use the service in order to improve for the benefit of all our customers.
Processing for marketing purposes
Based on our legitimate interest to market our products and services, EXPO Booking seeks out new potential customers through various public and commercial sources such as for example LinkedIn and similar. EXPO Booking may also collect information directly from you from events, fairs based on your consent. The information that EXPO Booking collects for marketing purposes are:
- Name, title, company
- Phone number
- Information you give thru a form
- Information collected through cookies
We store this data for the period necessary for the purposes of the processing.
You can at any time ask us to stop processing your personal data for marketing purposes. To make such request, please see our contact information at the end of this privacy notice.
The legal basis for this processing is your consent or a balancing of interests, where we have legitimate interest to identify new customers to be able to market our services.
Processing of information provided to us for recruitment purposes
EXPO Booking will process the information you provide to us for a job application, for recruitment purposes during the specific recruitment process and for the period necessary for the purposes of the processing.
The legal basis for processing information provided is your consent.
Sharing your personal data
EXPO Booking does not share your personal data except, in the following cases:
To service providers
In order to be able to provide our services or support services, conduct marketing or keep our financials, EXPO Booking employs several service providers, such as for example hosting partners and system providers.
These service providers may only process your personal data on behalf of us and in accordance with our instructions, and never for their own purposes.
We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
If you do not wish expobooking.info, or one of the services we use, to collect information about your visit you may enable the “Block cookies from third parties and advertisers” option in your web browser settings. This will still allow some “non-tracking” cookies to be stored on your computer, such as language preferences. You may also disable cookies altogether in your browser settings. This will, however, limit your web browsing experience and even stop some web services from working.
Your rights as data subject
You have the following rights with respect to your personal data:
- You have the right to access your personal data
- You may have the right to data portability (where feasible)
- You have the right to have your data corrected
- You have the right to withdraw any consent at any time
- You have the right to restrict or object to our processing
- You have the right to request deletion of your personal data
- You also have the right to file a complaint with data protection authorities with regards to our processing of your personal data
- Please contact EXPO Booking at [email protected] for any requests related to your rights.
Changes to this privacy statement
This document will be continually monitored and will be subject to an annual review. The document owner is responsible for annual review. In case of recurring critical incidents there may be additional reviews.
Email to: [email protected]
For further contact information visit: Contact EXPO Booking